About this tool

Puffly is a free-to-start CRM for local service businesses such as plumbers, HVAC techs, auto repair shops, salons, cleaners and contractors. Every lead, call and text lands in one clear pipeline that works on a phone between jobs. Puff, the built-in AI teammate, tells the owner who to call next, flags quotes going cold and drafts replies and follow-ups that only go out with approval. No credit card needed to start.